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IT Analyst IV in Memphis, TN at Terminix

Date Posted: 11/25/2022

Job Snapshot

  • Employee Type:
  • Location:
    Memphis, TN
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Position Overview

Supports the analytical needs of the business through the analysis of highly complex system data and summary reports.

Job Responsibilities

  • Collects and analyzes date to enable decision making and process improvement for specialty area.
  • Culls high/complex data and extrapolates trends and patterns.
  • Identifies opportunity trends and recommends solutions.
  • Works with internal/external customer to implement recommended solutions for specialty area.
  • Tracks & reports impact of implemented changes
  • Designs and preps various reports, charts, graphs to depict trends.
  • Coordinates and presents various summaries and briefings to senior management
  • Continuously improves reporting procedures and be able to succinctly report to various levels of management in person.
  • Remains current on all available internal tools used to analyze pertinent business metrics.
  • Under general supervision.

Job Requirements

  • Bachelor's degree in Mathematics or related field and 10 years of experience in the specialty area or an equivalent combination of education and experience, required
  • lTIL® v3 Foundations Certification and experience with dashboard reporting tools, preferable SQL Viewpoint, Cognos, and Cold Fusion a plus
  • Please refer to “Specialty Document”

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:

  • Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Sitting for long periods of time while using office equipment such as computers, phones and etc.
  • Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
  • Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.

Incumbent is required to have:

  • Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.

Incumbent will be subject to:

  • Inside working conditions: The change of building environment such as with or without air conditioning and heating.

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